What are conditions we DO NOT treat during an online visit?

Alphatelemed is not for serious injuries or life threatening conditions, such as: Fractures Patients who want to hurt themselves Patients who want to hurt others Schizophrenia or hallucinations Seizures Chest pain Neurological symptoms, suggesting a stroke Difficulty breathing Dizziness or loss of consciousness Sudden bleeding Choking or gagging Severe Hypertension or Hemorrhoids Head injury Possible broken bones Cancer If you have any of the above symptoms or any other serious medical concerns please call 911 or proceed to the nearest emergency department.

I am not sure If my condition can be treated online visit, can I still discuss it with a doctor?

If this is an emergency please call 911 IMMEDIATELY. If it is not an emergency condition, yes. Our providers are able to advice, counsel you about your condition, and help you work through your treatment options.

Why should I use Alphatelemed?

I live in a rural area. I am home bound, and cannot get to a doctor. I feel like I should probably see a doctor, but don't have time to wait for an appointment. It’s difficult for me to get a doctor’s appointment. My doctor’s office is closed and I don’t want to wait hours at an urgent care clinic or hospital. I am new to the area and don’t know any doctors near me. I just need a second opinion. I don't have health insurance, or my co-pay/deductible is too high.

What is an online Alphatelemed visit?

Alphatelemed is a affordable, convenient way to receive care from our providers or therapists on your desktop, laptop, or your smartphone. Our secure video technology allow you to see a doctor face to face. The doctor can look, listen and engage with you to diagnose your reason for your visit and provide an effective treatment plan.