What if need Lab tests done?
alphatelemed2019-08-03T05:28:58+00:00You are request a paper prescription to take to any lab or a electronic request can be sent to any Quest Diagnostics. Find a Quest Diagnostics location near you.
What medication’s can the provider prescribe?
alphatelemed2019-08-03T05:17:48+00:00You provider is able to prescribe a medications if it is appropriate. Here is a list of Medications that cannot be prescribed via a telemedicine visit.
How do I pay for the visit?
admin2019-07-25T01:14:00+00:00Currently Alphatelemed accepts: Virginia Medicaid or Medicare self-pay(out of pocket via credit or debit card) Will be accepting more health insurances in the near future Medical Cannabis Treatment recommendation: self-pay(out of pocket via credit or debit card) ONLY
Can I get a doctors note or a sick slips filled out?
admin2019-07-25T01:08:21+00:00Providers on Alphatelemed are able to provide simple forms like sick slips or back to work/school documents as clinically appropriate. Be sure to request the documentation before ending your conversation. Please note that doctors on Alphatelemed are not able to provide more documents like FMLA forms, disability forms or handicap/DMV documents as these documents require [...]
Can a doctor on Alphatelemed order a prescription refill?
admin2019-07-25T01:07:06+00:00Providers at Alphatelemed will discuss your health history and assess whether a refill is safe at this time of your visit or whether it would be necessary to see your primary care physician in person. The decision to provide a refill and the quantity is at the sole discretion of the provider. Be sure to [...]
Can my kids see a doctor on Alphatelemed?
admin2019-07-25T01:04:09+00:00Children, under the age of 18, must be accompanied by a legal guardian or a parent to see our provider. The rule is the same when you go to your doctors office.
Can I see a doctor online if I am outside of Virginia?
admin2019-07-25T01:03:11+00:00No, currently we are only offering our service to anyone who is physically located in Virginia.
Is my Alphatelemed visit private and secure?
admin2019-07-25T01:01:49+00:00Yes, your privacy is our priority. We keep your information secure. Alphatelemed is designed to be a private, secure We only use HIPAA-compliant tools that allow you to safely and confidentially consult with our providers online.
What are conditions we DO NOT treat during an online visit?
admin2019-07-25T01:00:50+00:00Alphatelemed is not for serious injuries or life threatening conditions, such as: Fractures Patients who want to hurt themselves Patients who want to hurt others Schizophrenia or hallucinations Seizures Chest pain Neurological symptoms, suggesting a stroke Difficulty breathing Dizziness or loss of consciousness Sudden bleeding Choking or gagging Severe Hypertension or Hemorrhoids Head injury Possible [...]
I am not sure If my condition can be treated online visit, can I still discuss it with a doctor?
admin2019-07-25T00:59:09+00:00If this is an emergency please call 911 IMMEDIATELY. If it is not an emergency condition, yes. Our providers are able to advice, counsel you about your condition, and help you work through your treatment options.